Applies ToTeams Microsoft Teams

What if you want to start a recording during a meeting in Microsoft Teams, but the recording button is unavailable? We have some tips to help you complete your task.

Hover over the Lock icon on the recording button to see a tooltip explaining why the button isn't working. Then, check the table below to find a solution. 

Screenshot of the Teams Start recording button with Lock icon and tooltip

Tooltip

Reason

What you can do

Only people in this org can start recording

You're an anonymous user.

Or

You belong to a different organization than the meeting organizer. You're either an external party or signed in as a guest in the meeting.

Sign in to an authenticated account.

Ask a meeting participant from the organizer's org to start and share the recording after the meeting.

Only people designated by admin policy can start recording

The Teams administrator hasn't allowed recording for individual users in a meeting or calling policy. Learn more about allowing or preventing users from recording.

​​​​​​​Ask your administrator to turn on the recording option in meetings or calls for all users. 

Unavailable in this meeting

If the meeting organizer isn't allowed to record in the meeting policy, the recording button is unavailable for all meeting attendees. Or

If the meeting is scheduled with the Microsoft Graph API and the meeting organizer sets the AllowRecording property to False, the recording button is unavailable for all meeting attendees. Learn more about onlineMeetingBase properties.

Ask your administrator to let the meeting organizer record meetings. Or Ask the organizer to close the current meeting, turn on the recording property, and start a new meeting. 

Only people chosen by the meeting organizer can start recording

In the Teams meeting options, under Recording & Transcription, the meeting organizer can set the Who can record and transcribe option to designate who can start recording.

If the option is set to Organizer and co-organizers, the recording button is unavailable for all attendees except the organizer and co-organizers.

Ask the organizer to change the Who can record and transcribe option to Organizers, co-organizers and presenters. Learn more about choosing who can record or transcribe.

Ask the organizer to designate you as a co-organizer. Learn more about roles in Microsoft Teams meetings.

Only meeting organizers and presenters can start recording

In the Teams meeting options, under Roles, the meeting organizer sets the Who can present option to designate who can start a presentation. If you aren't selected in this option, you'll be marked as an attendee in the meeting. The recording button won't be available to you.

Ask the organizer to designate you as a presenter. Learn more about roles in Microsoft Teams meetings.

Recording has already started

When you select Start recording, the recording takes a few seconds to start. During this time, the Start recording button is unavailable to you.

Wait until the recording starts.

Unavailable because Copilot is turned off

In the Teams meeting options, under Recording & Transcription, if the meeting organizer turns off Copilot, the recording button is unavailable to all attendees.

Ask the meeting organizer to allow Copilot during the meeting.

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