Redeem a gift card or code to your Microsoft account

Applies to: Microsoft AccountMicrosoft Store

Tips about gift cards and codes

Here are a few tips you should know before you get started:

  • Both the Microsoft and Xbox cards work just the same. Once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows, and on Xbox. You can get the latest apps, games, movies, TV shows, and Surface, Xbox, and accessories.
  • Gift cards do not currently work at physical Microsoft Stores.
  • You currently cannot buy Office 365 with a gift card.

How to redeem a gift card or code online

The easiest way to redeem a gift card or code is online. Sign in to microsoft.com/redeem with your Microsoft account, enter the 25-character code, and then select Next.

If you want, you can also redeem a card or code from Microsoft Store on a Windows 10 device or Xbox One console. For more details, go to the next section.

How to redeem a new Office product key online

Sign in to Office.com/setup with your Microsoft account, enter the 25-character product key, and then select Next.

How to redeem a gift card or code from Microsoft Store on a Windows 10 device, Xbox One console, or Xbox 360 console

Click on the device you want to use to redeem your code, and it will expand to display more info:

Troubleshooting


If you’re having trouble redeeming a gift card or code, select one of the following troubleshooting scenarios that best fits your issue, and it will expand to display more info:

More info