If you request a refund for something you purchased from Microsoft Store, you can track its status.
Go to account.microsoft.com.
Select Payment & billing > Order history. Find the product. It will include the return and refund status.
If you see we've issued the refund but the money hasn't been credited back to your payment option, wait a few days. Depending on the bank it can take a few days to process it.
Article ID: 4026286 - Last Review: 1 Aug 2017 - Revision: 1