- Install any uninstalled updates to Windows. Go to Settings > Update & Security > Windows Update > Check for Updates.
- If Microsoft Store still doesn't launch, try these steps:
- Reset the Microsoft Store cache:
Press Windows + R keys to open the run command box.
Type WSReset, then try launching Microsoft Store and sign in.
- Still can't open Microsoft Store? Send us feedback. In the search box , search for Feedback Hub and open the feedback app. Type in your situation and then select Add new Feedback, or upvote the existing options that pop up that are similar to your situation.