Orders with multiple items are sometimes split into different shipments and billed per shipment, especially when items are pre-orders, on backorder, or come from separate locations. If an item is out of stock, shipping delays can cause a billing delay. To check:
In most cases, we don’t charge pre-orders for physical items until they ship. However, your payment provider may place an authorization hold for a small amount or up to the amount of your purchase. These are usually reversed before the item ships.
Contact your payment provider for more info.
For pre-orders, be sure that the payment option has enough funds for the purchase and won't expire before the expected release date. For more info, visit Add, update, or remove payment options.