View your Microsoft Store order history
Applies To
View past purchases on your Microsoft account
To review app, game or subscription purchases, track orders, or view and print invoices, sign in to your order history page at account.microsoft.com/billing
Tips:Â
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To see more orders and past purchases, select the Ordered within Past 3 months dropdown. Make sure you sign in with the account you used to make the purchase.Â
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If you bought a physical item from the Microsoft Store, and we're shipping it to you, you can check the status on the order history page. If the status of your order is Shipped, check for a Track Shipping link below the status. Pending orders may require updated information or change of payment method. Recent purchases may not have a status right away. Check back later to see the progress of your order.
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If you didn't sign in and used Guest Checkout when you created your order, use the Guest Order Lookup instead.
Download or print Microsoft account order details
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Sign in to your order history page at account.microsoft.com/billing
Tip:Â If you have more than one account, make sure you're signed in to the correct Microsoft account for those purchases.
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Select Payment & billing > Order history, then, under Refine, select the order and date range you want.
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Look for charges with a status of Completed or Redeemed. Charges with a status of In progress haven't been posted to your payment option yet.
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To print an invoice, select Order details from the order you want, then select Print. You can also use the print function in your browser to print the page. In Microsoft Edge, right-click anywhere in the page (or select and hold if you're using a touch screen device), then select Print.
Find Microsoft account balance statements
After we post a charge to your payment option, you'll see the amount and description on the statement from that payment option. This could be a credit card statement, cell phone provider statement, or other payment option, depending on how you paid.
See also
What to do about unexpected charges from Microsoft.
Cancel your Microsoft subscription
Returning items you bought from Microsoft for exchange or refund
Need more help?
How to investigate a billing charge from Microsoft
Contact Support
For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option.
For pre-sales support, or issues with purchasing, contact Sales support.
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