Related topics
Sign in with Microsoft
Sign in or create an account.
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.

See below for the different types of messages you might encounter when you're joining a Teams meeting and how to resolve them.

"Sign in to Teams to join, or contact the meeting organizer."

If you're seeing this message, you might need to take extra steps to join:

  • If you're joining from a meeting link or incognito window, make sure you're signed into your work or school account.

  • If you're already signed in, try joining from another work or school account. Make sure you're signed into the account the invite was originally sent to.

  • For additional support, learn more about you can resolve this issue or contact your IT admin. Changes from your IT admin may take up to 24 hours to be reflected.

"This meeting is locked."

After a meeting starts, organizers can choose to prevent new participants from entering by locking it.

Reach out to the meeting organizer to let them know you're having trouble joining. If they unlock it, you can try again.

"Your organizational policy does not allow you to join this meeting."

You can't join because the organizer has enabled end-to-end encryption for their meeting. Contact the organizer to let them know you're having trouble joining.

"The meeting lobby is full right now."

If the lobby is full, wait a few minutes before trying to join again. You may be able to enter if other attendees join the meeting or leave the lobby. For more on lobby settings, see Using the lobby in Teams meetings.

"Sorry, no one has responded to your request to join."

If you get this message after 30 minutes of waiting, your request has timed out. Check to make sure you're joining from the correct meeting link and try again or reach out to the meeting organizer to make sure your request is seen.

Need more help?

Expand your skills


Get new features first


Was this information helpful?

What affected your experience?

Thank you for your feedback!