You can post to a Viva Engage community or a Viva Engage user by email, and you can reply to an email notification by sending email and your response is posted in Viva Engage. If you'd like, you can remove your email signature when you post to Viva Engage by using an email message.
Note: In the EU Geo, posting by email is available only for communities that are Microsoft 365 connected.
Use email to post a new message or forward a message in Viva Engage
For a Microsoft 365-connected community
Build the email address as follows:
communityname@network.com
For example, to send a message to the Safety community at Contoso.com, the email address would be safety@contoso.com.
You won't receive an email confirmation after you post, regardless of whether or not your network admin has enabled the option to Require all users in your network to confirm their messages posted via email before posting in the email settings for the network configuration. However, if you post to communityname+networkname@engage.cloud.microsoft, a confirmation mail is sent.
For a community not connected to a Microsoft 365 Group
Build the email address as follows:
communityname+networkname@ engage.cloud.microsoft
If you post a message to a community that is Microsoft 365-connected, you will receive an email confirmation regardless of which email you use (communityname+networkname@engage.cloud.microsoft or communityname@network.com) or whether your network admin has enabled the option to Require all users in your network to confirm their messages posted via email before posting in the email settings for the network configuration.
Tips:
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Omit any spaces or punctuation marks in the community name. For example, if your Viva Engage domain is Contoso.com, and you want to email to the Marketing Team, use the email address marketingteam+contoso.com@engage.cloud.microsoft.
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To make sure you get the address correct, you can look up the community's email address. On the home page of a Viva Engage community, click the More Options dropdown in the community header, select Post by Email, and you'll see the community's email address.
Use email to post a new message or forward a private message to a user in Viva Engage
Build the email address as follows:
first_part_of_user's_Yammer_email_address + network_name @ engage.cloud.microsoft.
For example, to send a mail to Viva Engage to LisaG@Contoso.com, use the email address lisag+contoso.com@engage.cloud.microsoft.
Remove your email signature when you post to Viva Engage
To remove your email signature when you post to Viva Engage by using an email message, add two hyphens on a separate line before your signature. Viva Engage will ignore any text that appears after the two hyphens.
For example, you would send an email message that resembles the following:
Here is my message.
--
My Name
My Address
My Phone Number
In this example, your email message will appear in Viva Engage as follows:
Here is my message.
Note: Any image in your signature will still be added because Viva Engage views an image as an attachment to the message.
