Shipping options, costs, and delivery times

Applies to: Microsoft Store

All online orders on the Microsoft Store are shipped via the preferred carrier of Microsoft. All deliveries are subject to their terms and conditions. 

Where we ship: 

  • Microsoft Store ships only in some parts of Europe at the moment. For sales in other countries or regions, please visit one of our international Microsoft Stores
  • We don't ship to PO boxes or to some European territories. 
  • Carriers require a physical address for delivery. 
  • Microsoft Store does not allow the carrier to reroute a package to a new address once the package has been shipped. This helps to combat Internet fraud. 

Delivery time:

  • Business days are Monday to Friday, except public holidays. 

  • Our carrier does not deliver on weekends and public holidays. 

  • Orders placed on weekends, holidays or after 9:30 (local time) will be processed the next business day. 

Standard FREE 3-4 business days
Priority € 13.00 2-3 business days