Če uporabljate sistem Windows 10 in imate težave z aplikacijo iz trgovine Microsoft Store, upoštevajte te posodobitve in popravke.
Najprej se vpišite v svoj Microsoftov račun. Nato v navedenem vrstnem redu poskusite te možne rešitve.
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Make sure Windows has the latest update: Select check for updates now, and then select Check for updates. Or, select the Start button, then select Settings > Update & Security > Windows Update > Check for Updates. If there is an available update, select Install now.
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Make sure that your app works with Windows 10. For more info, see Your app doesn't work with Windows 10.
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Update Microsoft Store: Select the Start button, and then from the apps list, select Microsoft Store. In Microsoft Store, select See more > Downloads and updates > Get updates. If an update for Microsoft Store is available, it will start installing automatically.
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Troubleshoot games: If you're having issues installing a game, see Troubleshoot game installations on Windows 10.
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Repair or reset your apps: See Repair or Remove programs in Windows 10.
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Reinstall your apps: In Microsoft Store, select See more > My Library. Select the app you want to reinstall, and then select Install.
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Run the troubleshooter: Select the Start button, and then select Settings > Update & Security > Troubleshoot, and then from the list select Windows Store apps > Run the troubleshooter.
Tukaj je dodatna pomoč
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If you can't find Microsoft Store, see Trouble finding Microsoft Store in Windows 10.
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If you're having trouble launching Microsoft Store, see Microsoft Store doesn't launch.
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If you can launch the Microsoft Store but you are just having trouble finding or installing an app, see I can't find or install an app from Microsoft Store.