Add and manage users in PowerShare Image Sharing

Use the Manage Users tool in PowerShare to create, update, and manage user accounts. This tool helps you control access and assign the right permissions for each role.

Access the Manage Users tool

  1. Sign in to your PowerShare account.

  2. From the Home screen, select Admin.

  3. Select Manage Users.

    Screenshot of Nuance PowerShare Account Admin Dashboard with Admin tab and Manage Users icon highlighted.

    • The Manage Users tool displays all users and their account details.

    • Your administrator permissions determine access to this tool.

    Screenshot of PowerShare Manage Admin Users page listing users with account details and Create New button.

Understand user types

PowerShare includes several user types. Choose the right role based on what you want each user to do.

  • Owner Admin – Full access to all admin functions; only one per account

  • Admin – Full access except creating other admin users

  • Clerk – Can manage images but can't access admin functions

  • Clinician – Similar to Clerk, without access to admin pages

  • Stat/Temp – Limited access to upload and view images for a set time period

Add a new user

Follow these steps to create a new user account.

Create the user

  1. Open the Manage Users tool.

  2. Select Create New.

    Screenshot of Manage Admin Users page with Create New button highlighted at the bottom.

  3. Choose a user Type from the list. Available roles depend on your user level.

    Screenshot of Create Facility User form with Type dropdown showing Admin, Clerk, and Clinician options.

Enter user details

  1. Enter the users:

    • Email address

    • First name

    • Last name

  2. (Optional) Add a message for the user.

    Screenshot of PowerShare Create Facility User form with Email, First and Last Name fields highlighted.

Send account setup email

  1. Leave Enabled selected to send a setup email immediately.

  2. Select Submit to create the account. The user receives an email with instructions to complete setup.

    Screenshot of Create Facility User form with Enabled checkbox and Submit button highlighted.

Delay sending the email (optional)

  1. Clear Enabled if you don't want to send the email right away.

  2. Enable it later and select Submit to send the setup email.

Set user privileges

Control what each user can do by assigning privileges.

Admin privileges

  • Use File Room Work Queue – Access and manage requests and PACS queues.

    Screenshot of Create Facility User form with 'Use file room work queue' checkbox highlighted.

Clerk privileges

  • Allow clerk to push studies to PACS – Enable direct PACS push from the Images tab.

  • Use File Room Work Queue – Access work queues if required.

  • To remove privileges, clear the corresponding checkboxes.

    Screenshot of PowerShare Create Facility User page with clerk privilege checkboxes highlighted.

Manage existing users

Use the Manage Users tool to maintain user accounts.

  • View all users and their roles.

  • Edit user details or privileges.

  • Enable or disable accounts as needed.

  • The user list shows all current users and their account setup details.

What happens next

  • New users receive an email to complete account setup.

  • Users can sign in and start using PowerShare based on their assigned role.

  • If your organization uses Single Sign-On (SSO), account setup might follow a different process.

Tip

  • Assign roles carefully to match each user’s responsibilities.
  • Limit admin roles to users who manage the system.
  • Use temporary roles (Stat/Temp) for short-term access.

Next up: Enable support access in PowerShare Image Sharing

Grant temporary support access to help troubleshoot issues while maintaining security controls. Let's go.