Configure image requests in PowerShare Image Sharing

Configure image request settings in PowerShare to control who can send you requests and how requests are handled in your account.

Configure incoming image requests

You can enable or manage incoming image requests based on the type of contact. PowerShare enables you to control who can request images from you, such as facilities, providers, or patients.

Update request settings

  1. Go to Admin.

    Screenshot of Nuance PowerShare Network home page with Admin tab highlighted in the top navigation menu.

  2. Select General Preferences.

    Screenshot of Nuance PowerShare Network Admin dashboard with General Preferences highlighted. (91 chars).

  3. Select Account Preferences.

  4. Enable Incoming Requests.

  5. Select the account types that can send requests:

    • Facilities

    • Physicians

    • Patients

  6. Select Save.

    Screenshot of Account Preferences page showing Enable incoming Requests with Facilities, Physicians, and Patients checkboxes selected.

Control how requests are handled

  • If you disable incoming requests, contacts can't send requests to you.

  • If you don't accept requests from any contact type, you can provide alternative instructions in your account contact information.

Understand request eligibility

  • You can only request images from contacts in your network.

  • You must send requests to contacts who accept requests.

  • If a contact doesn't accept requests, you see a message or the option is unavailable.

Configure request details during submission

When you create an image request, you can configure key details to help the receiving facility process it.

Provide patient information

  1. Enter required patient details in the request form.

  2. Select Next to continue.

    Screenshot of Nuance PowerShare Network Create Your Image Request page with Patient Information section and Next button highlighted.

Set image request details

  1. Choose a request type:

  • ROUTINE (default)

  • STAT

  • URGENT

  1. Select a Location, if the receiving facility requires it.

  2. Use optional fields to help identify the study.

Add additional information

  • Use the Description field to:

    • Provide instructions

    • Add your contact details for follow-up

Attach supporting documents

  • Select Select file to upload a patient release document, if needed.

    Screenshot of Create Your Image Request page with Image Information and Patient Release Document sections highlighted.

Send and track requests

  • Select Send Request to submit the request.

  • A confirmation message appears after submission.

    Screenshot of Create Your Image Request form with Send Request button highlighted.

What happens next

  • The contact receives:

    • An internal PowerShare message

    • An email notification (if enabled)

    • A request in their request queue

  • You receive a notification when the request is processed.

Next up: Fulfil an image request in PowerShare Image Sharing

Respond to image requests and share the required studies quickly and securely.Let's go