Request images in PowerShare Image Sharing

Request images in PowerShare when you need studies from a connected facility or provider. PowerShare enables you to request images securely and receive them directly in your account.

Before you begin

  • Sign in to your PowerShare account.

  • Add the facility or provider to your Contacts.

  • Confirm the contact can send images to you.

Request images

Follow these steps to request images from a contact.

Start a request

  1. Go to the Home page or Contacts tab.

  2. Select Request Images. You can request images from any connected facility or provider in your network.

    Screenshot of Nuance PowerShare Network Home page with Request Images highlighted in Common Tasks.

Select a contact

  1. Choose the facility or provider you want to request images from.

    Screenshot of a health systems facility contact entry with a Request Images button.

  2. If the contact isn't listed, add them to your contacts before continuing.

    Screenshot of the Request Images page with Search facilities in my contacts button highlighted.

Enter request details

  1. Provide the required information, such as:

    • Patient details

    • Study or exam information

    • Date range or specific criteria

  2. Add any notes or additional details to help the contact identify the images.

    Screenshot of PowerShare image request form showing patient and image information fields highlighted.

Send the request

  1. Review your request details.

  2. Select Send Request. The contact receives your request and can fulfill it through PowerShare.

    Screenshot of Create Your Image Request page with Image Information section and Send Request button highlighted.

What happens next

  • The contact receives your request and processes it.

  • Once fulfilled, the images are sent to your PowerShare account.

  • You receive a notification when images are available.

  • Images appear in the Images tab after the request is complete.

Track your requests

  • Check Messages for updates or notifications.

  • Review any responses or status updates from the contact.

    Screenshot of Nuance PowerShare Network Messages tab with Inbox filter and no records found.

Tip

  • Provide accurate patient and study details to avoid delays.
  • Add clear notes to help the contact locate the correct images.
  • Make sure your contact connection is active.

Next up: Configure image requests in PowerShare Image Sharing

Configure request settings to support efficient and consistent image exchange workflows. Let's go