Change your environment

Applies to: Dragon Copilot web, Dragon Copilot desktop, Dragon Copilot mobile

If you work across multiple environments (organizations, sites, EHRs, and so on), you can easily switch between them.

  1. Under Settings > General, select the dropdown under Environment ID.
  2. Choose your desired environment.
  3. Select Reload app (desktop or web) or Relaunch app (mobile).

Screenshot of how to switch environments under Settings > General.

Note

(MOBILE ONLY)

  • When you change environments, you need to manually sign back in.
  • If you go offline, any new sessions and recordings you create associate with whatever environment the device was in when it went offline.

Environment change notification

When you change to an environment that isn't your default, this banner message appears at the top of Dragon Copilot. If you dismiss the notification or sign out and sign back in, the banner message disappears. It doesn't appear again until the next time you change your environment to one that isn't your default.

Screenshot of the banner message when you choose an environment that isn't your default.

Important

The Environment ID setting stays on your last picked environment until you change it.

Deleted environment notification

If your organization deletes the environment you're in, you're automatically placed back into your default environment, and the Environment reset message appears the next time you sign in. Select Continue to stay in the default environment or select Change environment to change to a different environment.

Screenshot of the Environment reset message which shows that you can continue working in your default environment or change to a different environment.